Privacy Policy
Last updated: January 2025
Introduction
South Bay Roof Repair ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Fill out our contact form or quote request form
- Call our phone number: (925) 272-8149
- Email us at: help@southbayroofrepair.com
- Subscribe to our newsletter (if applicable)
This information may include:
- Name
- Email address
- Phone number
- Property address
- Description of roofing needs
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring website
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide quotes
- Connect you with licensed roofing contractors in San Jose & South Bay
- Improve our website and services
- Send relevant communications about your project
- Comply with legal obligations
Information Sharing
We may share your information with:
- Roofing Contractors: Licensed contractors in our network who can provide services in your area. This is the primary purpose of our service.
- Service Providers: Third-party companies that help us operate our website (hosting, analytics, form processing).
- Legal Requirements: When required by law or to protect our rights.
We do not sell your personal information to third parties for marketing purposes.
Cookies and Tracking
We use cookies and similar tracking technologies to improve your experience on our website. This includes Google Analytics to understand how visitors use our site. You can control cookie settings through your browser preferences.
Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain communications
California residents have additional rights under the CCPA. To exercise any of these rights, please contact us at help@southbayroofrepair.com.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.
Children's Privacy
Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: help@southbayroofrepair.com
- Phone: (925) 272-8149
- Address: 200 E Santa Clara St, San Jose, CA 95113